Questura Tales – Part 4
Well, one can’t expect to have a good experience at the Questura more often than once in a lifetime. Things were bad again yesterday. I arrived at 8:00 as usual, but it didn’t open until nearly 9:00. There seemed to be more people than usual. I had an appointment, but there was only a date, not an hour. They only had two windows open, and things went very slowly. The man who calls numbers seemed to be in a particularly bad mood. He kept opening the door a crack and telling everyone to stand back from the door. Unfortunately, he was always ignored, because nobody believed him that he was going to call them in. People were constantly elbowing up to the front to ask him questions and receive vague, noncommittal responses. The best moment was when a nice young woman from Moldavia finally asked in exasperation, “But could you please just at least explain to us how the system works?” The door closed as she finished her question, and a grizzled old Albanian replied, “I’ll tell you in two words how it works: ‘very badly’.” By eleven-thirty so few people had entered that all of us waiting outside were convinced that none of us were ever going to get in the door.